Advice for UK trades on calls, leads and growth
The AllCalls blog: practical advice for UK trades on missed calls, call divert, urgent call-outs and running a business that answers every call.
Articles
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Boiler Breakdown Call Answering & Gas Safety
How AllCalls handles boiler breakdown calls, plus the fixed safety rule for gas leaks: leave the property, call 0800 111 999, or 999 if in danger.
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Call Divert on a Cloud Phone System: A Guide for UK Trades
If you answer calls in an app rather than on a network SIM, GSM divert codes won't work. How to set up call forwarding in a cloud phone portal.
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How Much Do Missed Calls Really Cost UK Tradespeople?
We looked at what's actually behind the missed-call statistics doing the rounds in trade marketing, and what they do and don't tell you about lost work.
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Missed Call Text-Back vs a Full AI Receptionist
Missed call text-back tools and AI receptionists both respond when you can't. Here's an honest look at what each one actually does, and where they fall short.
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Missed Emergency Plumber Calls Out of Hours
A walkthrough of a burst pipe call at 11pm: what happens if it's missed, and how an AI receptionist answers, qualifies and escalates it instead.
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Setting Up Call Divert: A Plain-English Guide for UK Trades
How to set up call divert on EE, O2, Vodafone, Three, BT and Virgin Media, so calls only go to your AI receptionist when you're busy or can't answer.
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Why Roofers Lose High-Value Jobs to a Ringing Phone
A missed call costs a roofer more than most trades: storm-damage and insurance jobs are often high value and time-sensitive. Here's why, and what helps.
This is where we write about the practical side of running a trade business and never missing a job: what to do when the phone rings while you're up a ladder, how call divert works on each mobile network, what counts as a genuine emergency versus a routine enquiry, and how much a missed call can actually cost you. Posts are grouped loosely by trade, but most of the advice applies whether you're a plumber, electrician, roofer or anyone else who answers their own phone. If you want to see how AllCalls actually handles a call before you read on, see how it works.
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