Never miss another job. AllCalls picks up the phone, day and night.
AllCalls is an AI receptionist for UK trades. It answers missed calls, takes messages, answers FAQs and escalates urgent jobs, then tells you.
You're up a ladder, under a sink, or driving between jobs. The phone rings. You can't get to it in time, and the caller either hangs up or tries someone else.
AllCalls takes that call for you. It's an AI receptionist built for UK trades and small service businesses: it picks up when you can't, has a proper conversation with the caller, and lets you know straight away what they needed.
What happens when someone calls
- It answers quickly, usually within a couple of rings, using a greeting written for your business.
- It tells the caller straight away that they're speaking to an AI assistant, and if you've turned call recording on, it says the call is being recorded.
- It asks for the caller's name, a callback number, and the reason for the call, plus anything else you want to know (postcode, job type, how urgent it is), and reads it all back to check it's got it right.
- It only answers questions from your own FAQ. If it doesn't know something, it says so and takes a message instead of guessing at a price, a date or a promise.
- If a caller mentions a gas leak, it tells them to leave the property and call the National Gas Emergency number straight away, and to dial 999 if anyone is in danger. Then it makes sure you're told.
- If you want certain calls put straight through to you or someone on your team, it can try that during the hours you set, and takes a message if nobody answers.
Keep the number you've already got
You don't need to give out a new number. You set up a simple call divert on your existing phone, so we only get your calls when you're busy, don't answer, are unreachable, or all the time if that's what you want. Full instructions are on How it works, and the setup steps for the main UK networks are covered in the FAQ.
Know what happened before you've even picked your phone up
Every call sends you a notification (push, and a text message too if it's marked urgent) with who called, their number as a tap-to-call link, why they got in touch, and how urgent it looks. There's a written summary and, if you've enabled it, a recording and transcript, all logged in your account so you can mark it as handled once you've dealt with it.
Hear it before you commit to it
You can call it yourself, or send a test call to your own phone, and hear exactly how it greets people and handles a few sample questions, before it ever answers a real customer. Hear a live demo.
Built for your trade
Plumbers, electricians, builders, roofers, heating and gas engineers, locksmiths: the kinds of calls, the urgent situations and the questions people ask are different for each trade, so the setup is too. See AllCalls for your trade.
Simple pricing
One monthly fee, a number of calls included, and a fair-use limit on minutes. If you go over, you choose what happens next: it's never just cut off. See Pricing.
Ready to hear it for yourself? Call the demo line or get in touch and we'll talk you through it.
Hear it for yourself
Call the demo line to hear the receptionist answer, ask questions and take a message.